Learn how to disconnect a lead or deal from FLEX. Note that disconnecting and then syncing again will create a new opportunity in FLEX.
Last updated: February 2026 · FLEX Integration
In This Article
Note: Disconnecting the lead or deal and then syncing it again will create a new opportunity in FLEX.
Step-by-Step Guide
Follow these steps to disconnect a lead or deal from FLEX:
Step 1 — Open the Lead or Deal
Open the lead or deal you want to disconnect from FLEX.
Step 2 — Click the Sync Button
Click the Sync button in the top right hand corner of your screen. Click FLEX. A popup displays.
Step 3 — Disconnect From FLEX
Click Disconnect From Flex. BrokerEngine will ask you to confirm.
Step 4 — Confirm Disconnection
Click Disconnect to confirm.