DocuSign sends email notifications to signers when an envelope needs a signature and for other events. Brokers can configure settings to disable DocuSign email notifications when sending documents from BrokerEngine. This article shows you how.
Last updated: February 2026 · DocuSign
In This Article
Prerequisites
Integrate DocuSign® with BrokerEngine.
Step-by-Step Guide
Step 1 — Opening the DocuSign settings page
Log in to DocuSign. Click the Settings tab at the top of the page.
- Click Signing and Sending > Email Preferences in the side menu.
- Click the API User tab.
DocuSign displays a list of email notifications that can be sent to senders and document signers. By default, all notification options are enabled.
- Go to the For Signers heading.
- Clear the checkbox for any notification you do not want your clients to receive.
- Click SAVE.
DocuSign updates your notification preferences and applies the changes to all future envelopes.
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