This article is a primer on BrokerEngine merge fields. By the end of this article, you'll know what merge fields look like, how they work, and why they are such a powerful part of template messages.
Last updated: February 2026 · Email Templates
In This Article
Step-by-Step Guide
Step 1 — About Merge Fields
When you send a message using a template with merge fields, BrokerEngine pulls information from configuration settings, contact information, or a card to fill in the field information. BrokerEngine uses merge fields in:
- Email templates that you can use for automated workflows and sending emails through BrokerEngine.
- FinanceVault message templates.
- SMS templates.
- Smart Doc templates.

Step 2 — Understanding Merge Field Format
Merge fields have a field name surrounded by double curly brackets. When BrokerEngine encounters double curly brackets in a template, it replaces the field name inside the brackets with the appropriate information.
For example, if you use this text in an email:
{{ salutation }} {{ nicknames }},
It was great to meet with you and get some more information about what you're looking for in a loan. Here's your funding position:
{{ funding_position.funding_position_1.funding_table }}
I've attached a product comparison of the 3 products we discussed that I think will best suit your needs.
Kind regards,
{{ broker.signature }}BrokerEngine sends an email that looks like this:

Step 3 — Reviewing Common Fields
The table below shows the most common merge fields.
| Field Label | Merge Field | Explanation |
|---|---|---|
| Applicant Preferred Name(s) | {{ nicknames }} | Name you'd typically use to greet the person. |
| Broker's Default Email Salutation | {{ salutation }} | The standard greeting in emails. |
| Broker > Signature | {{ broker.email_signature }} | Block of text and images displayed underneath the main body of your email. |
| Brand > Logo | {{ broker.brand.logo }} | Your brand's logo. |
| Group > Name | {{ broker.group.name }} | |
| Brand > Name | {{ broker.brand.name }} | Your brand's name. |
| Brand > Online Calendar URL | {{broker.brand.online_calendar_url}} | A link to your online calendar, typically to book appointments. |
| Broker > Facebook Review Link | {{ broker.facebook_review_link }} | A link for clients to leave a review on your Facebook page. |
| Broker > Website Review Link | {{ broker.website_review_link }} | A link for clients to leave a review on a website. |
| Broker > Google Review Link | {{ broker.google_review_link }} | A link for clients to leave a Google review. |
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